At eSIM New Zealand, we are committed to maintaining a respectful, inclusive, and safe online environment for all beliefs and values.
Offensive, abusive, or inappropriate language or behavior directed at any individual, including eSIM New Zealand employees or other users will not be tolerated. Such conduct may result in the removal of posts and/or blocking of the offending user. Content that is illegal, indecent, defamatory, misleading, or vilifying in nature must not be posted or shared. Honesty is critical in social spaces; avoid posting anything false, unverified, or misleading. If uncertain, always check your sources and facts before publishing.
Under no circumstances should customer-related information be shared or discussed online.
All social media activity on eSIM New Zealand’s official accounts will be continuously monitored. Both employees and users are expected to observe copyright and referencing laws when posting or sharing content.
The company reserves the right to edit or remove any misleading or inaccurate material, including blog posts, that violate this code of conduct.
For IT security, always use protective applications for social media accounts and enable encryption whenever available. Platforms such as Facebook, Twitter, and others support encrypted communications. If you encounter suspicious content on any social media platform, exit the page immediately and avoid returning it.
That said, we welcome and value constructive feedback about your experiences with eSIM New Zealand. Sharing your thoughts respectfully helps us continue to improve our services.
