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Frequently Asked Questions
Frequently Asked Questions
What exactly is an eSIM?
Which types of devices in New Zealand support eSIM?
Do I need a data plan to use my voice minutes plan?
Do I need to update my iOS version to use eSIM on my iPhone?
How does using eSIM benefit the environment?
What does dual SIM mean?
How is dual SIM different from eSIM?
Can an eSIM function without an internet connection?
What should I do if I accidentally delete my eSIM profile?
Will my prepaid eSIM expire if unused?
How will I receive my eSIM in New Zealand?
When will my eSIM become active?
How do I start using my eSIM?
Should I purchase my eSIM data plan before traveling to New Zealand or after arrival?
How can I track my data, voice, and text usage?
How do the unlimited bundles work with eSIM New Zealand?